The Senior Program Manager is responsible for leading teams to deliver projects that span across one or more internal departments within Bazaarvoice. Senior Program Managers are responsible for managing resources, schedules, and budgets throughout the full development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. Senior Program Managers must be able to work with little information or guidance and bring to order to chaos and ambiguity. Responsibilities: Manage a portfolio of complex initiatives that span one or multiple lines of business or departments Lead integration of newly acquired companies into Bazaarvoice Provide leadership for project teams by equipping and motivating team members to meet project goals, adhering to their responsibilities and project milestones Full project and program life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic business objectives Report on project program success criteria results, metrics, test and deployment management activities Prepare estimates and detailed project plan for all phases of the project Manage the day-to-day program activities and resources, chair the project management team meetings, and deliver meeting minutes where appropriate Provide status reporting regarding project/program milestones, deliverables, dependencies, risks and issues, communicating across different leadership teams and levels Understand inter-dependencies between technology, operations and business needs Deliver appropriate and effective executive level communication Establish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization About Bazaarvoice Bazaarvoice connects brands and retailers to consumers, so that every shopping experience feels personal. From search and discovery to purchase and advocacy, Bazaarvoice's solutions reach in-market shoppers, personalize their experiences, and give them the confidence to buy. Each month in the Bazaarvoice Network, more than a billion consumers view and share authentic content including reviews, questions and answers, and social photos across 6,000 brand and retail websites. Across the network, Bazaarvoice captures billions of shopper signals monthly - data that powers high-efficiency digital advertising and personalization with unmatched relevance.Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, and Australia. For more information, visit www.bazaarvoice.com. Why join Bazaarvoice? - We're committed to client success: There are over 5K brand and retail websites in the Bazaarvoice network. Our clients represent some of the world's leading companies across a wide range of industries including retail, apparel, automotive, consumer electronics and travel.- We're leaders in consumer-generated content: Each month, more than one-half billion consumers view and share authentic consumer-generated content, such as ratings and reviews, curated photos, social posts and videos, about products in our network. Last year, 135K reviews were submitted each day.- Our network delivers: Network analytics provide insights that help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales, and loyalty.- We're a great place to work: We pride ourselves on our unique culture. Join a company that values passion, innovation, authenticity, generosity, respect, teamwork, and performance. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers. Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
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